Ingests consumer complaints from CFPB portal, regulators, BBB and internal channels, triages severity, drafts acknowledgments and substantive responses within 15/60-day windows for human approval, and produces root-cause packages.
Not yet specifiedAssistiveComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.
What it does
Classify complaint by product/issue and verify taxonomy tags
Pull account file and interaction evidence
Route to standard or executive lane
Draft 15-day acknowledgment and 60-day substantive response with relief recommendation
Aggregate themes and trend changes into root-cause reports