Skip to main content

Agent · Backlog

Claims Fraud Detection & SIU Case Agent

Detects suspicious claims and organized schemes using cross-carrier intelligence, triages high-risk cases to the SIU, and drafts investigation plans and case briefs so investigators move faster.

Not yet specifiedSemi-autonomousComplexity: High
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.

What it does

  • Score claims for fraud indicators at FNOL and throughout the life cycle
  • Enrich with cross-carrier network data
  • Triage and prioritize referrals
  • Draft investigation plans, case briefs and next steps
  • Automate routine investigative tasks and document requests
  • Report SIU metrics and propose new fraud scenarios

Systems and data it works with

  • Shift Technology Fraud & Risk
  • Verisk ISO ClaimSearch
  • NICB data
  • SIU case management
  • ClaimCenter/Duck Creek Claims